Frequently Asked Questions
Moving should feel simple. Here’s what you need to know before booking with Yes Yes Deliver.
GENERAL
What is Yes Yes Deliver?
Yes Yes Deliver is a professional moving and furniture delivery company serving New York City and surrounding areas. We specialize in apartment moves, small moves, furniture delivery, marketplace pickups, and other moving services designed to make getting your belongings from point A to point B simple and stress-free.
Whether you’re moving into a new apartment or need a single piece of furniture delivered, our team handles the heavy lifting from pickup to placement.
What areas do you serve?
Yes Yes Deliver serves Brooklyn, Manhattan, Queens, the Bronx, Staten Island, and select surrounding areas.
We can also accommodate select long-distance and interstate moves. Request a quote with your pickup and destination addresses to confirm availability.
What moving services do you offer?
Our services include:
* Apartment and residential moving
* Small moves
* Furniture delivery
* Same-day moving and delivery
* Facebook Marketplace and Craigslist pickups
* Store and retail furniture pickups
* Apartment-to-apartment moves
* Office and commercial moves
* Labor-only moving assistance
* Furniture disassembly and reassembly
* Packing and unpacking assistance
Have something that isn’t listed? Send us the details and we’ll let you know if we can help.
QUOTES & PRICING
How much does Yes Yes Deliver cost?
Pricing depends on the size of your move or delivery, inventory, distance, number of movers required, stairs or elevator access, packing requirements, and other job-specific details.
Complete our online quote request and provide as much information as possible. Our team will review your move and provide pricing based on your specific needs.
How do I get a quote?
Click Get Your Quote and tell us about your move.
We’ll ask for information including your pickup and delivery locations, move date, inventory, building access, stairs or elevators, and any additional services you may need.
Photos or videos may also be requested for larger moves or specialty items.
Are there hidden fees?
Our goal is straightforward, transparent pricing. Your quote will explain what is included and identify any conditions that could result in additional charges.
Providing accurate information about your inventory, stairs, elevators, walking distance, parking conditions, and specialty items helps us provide the most accurate quote possible.
Do you require a deposit?
A deposit may be required to reserve your moving date and crew. Your quote and booking confirmation will clearly explain the deposit amount, remaining balance, and payment schedule before you confirm your move.
MOVING & DELIVERY
Can I schedule my move in advance?
Yes. We recommend booking as early as possible, particularly for weekends, month-end dates, and peak moving periods.
Same-day and next-day service may also be available depending on crew and vehicle availability.
Can you move just one piece of furniture?
Absolutely. You don’t need an entire apartment move to use Yes Yes Deliver.
We handle single-item and multi-item furniture deliveries, including sofas, beds, tables, dressers, desks, artwork, and other large or bulky items.
Can you pick up furniture from Facebook Marketplace or Craigslist?
Yes. Marketplace furniture delivery is one of our services.
Send us the listing or item details, pickup location, delivery address, and any information about stairs or elevators. We’ll determine the appropriate crew and vehicle for the job.
Do you handle apartment moves?
Yes. Apartment moving is one of our core services.
We handle everything from studios and one-bedroom apartments to larger residential moves. Tell us about your inventory and building access when requesting your quote so we can recommend the appropriate crew, equipment, and vehicle.
Do you handle stairs and walk-up apartments?
Yes. We regularly handle NYC walk-ups, stairs, elevators, and apartment buildings.
Please tell us the floor and number of flights at both locations when requesting your quote so we can properly plan your move.
Do you disassemble and reassemble furniture?
Yes, for many common furniture items. If something needs to be disassembled or reassembled, include it in your quote request.
Certain specialty, custom, antique, or complex furniture may require additional arrangements.
Do you provide packing services?
Packing assistance can be added to select moves.
Tell us what needs to be packed when requesting your quote so we can account for the additional time, labor, and materials.
Do I have to help with the lifting?
No. Our moving crew is there to handle the heavy lifting.
If you specifically want labor-only assistance or plan to participate in the move yourself, let us know when requesting your quote.
BUILDINGS & SPECIAL REQUIREMENTS
Can you provide a Certificate of Insurance (COI)?
For buildings that require a Certificate of Insurance, please provide the building’s insurance requirements before your move.
We’ll review the requirements and confirm whether they can be accommodated before your booking is finalized.
What should I tell you about my building?
Please let us know about:
* Stairs and floor number
* Elevator access
* Freight elevator requirements
* Building move-in/move-out hours
* COI requirements
* Loading dock requirements
* Parking restrictions
* Long carries between the truck and building
The more information we have beforehand, the smoother moving day will be.
BOOKING & PAYMENTS
How do I book my move?
Start by requesting a quote through our website.
Once we review your move details and confirm pricing and availability, you’ll receive instructions for accepting your quote and securing your moving date.
How can I pay?
Available payment methods will be provided with your quote or invoice. Payment terms, deposits, and remaining balances will be clearly communicated before your booking is confirmed.
Can I cancel or reschedule my move?
Yes. We understand that moving plans sometimes change.
Cancellation and rescheduling terms depend on how close the change is to your scheduled service date. Your specific terms will be provided before booking.
DAMAGE & CUSTOMER CARE
How do you protect my furniture?
Our crews use appropriate moving techniques and protective materials based on the items being transported.
For furniture moves, this may include moving blankets, stretch wrap, straps, and other protective equipment when appropriate.
Is my furniture protected during the move?
The applicable protection and liability terms for your move will be explained in your moving agreement or quote before service.
If you have high-value, antique, fragile, or specialty items, please identify them before booking so we can determine whether special handling or additional arrangements are necessary.
What happens if something goes wrong?
Contact Yes Yes Deliver as soon as possible. We’ll document the issue, review what happened, and explain the appropriate next steps under the terms of your service agreement.
SUPPORT
How can I contact Yes Yes Deliver?
Have a question about an upcoming move, existing booking, or furniture delivery?
Contact our team at info@yesyesdeliver.com or submit a quote request through our website.
Ready to move? Get your Yes Yes Deliver quote today.