Frequently Asked Questions
Got questions? We've got answers.
GENERAL
What is Yes Yes Deliver?
Yes Yes Deliver is an on-demand delivery service that makes it easy to move large items like furniture, appliances, and more. We connect you with reliable delivery pros who do the heavy lifting—no rental trucks or begging friends required.
How does it work?
Open the Yes Yes Deliver app
Choose your delivery option (car, van + helper, or 2 pros + van)
Enter your pickup and drop-off details
A delivery pro is assigned, and your item is picked up and delivered fast
FOR CUSTOMERS
What can I use Yes Yes Deliver for?
Furniture pickups from stores or marketplaces
Appliance delivery
Craigslist or Facebook Marketplace hauls
Small moves
Office equipment transport
Donation drop-offs
How much does it cost?
Pricing depends on the delivery type, distance, item size, and help required. Get instant pricing in the app before booking—no hidden fees.
Can I schedule a delivery in advance?
Yes! You can book same-day or schedule a delivery for a future date and time that works for you.
Do I need to help lift anything?
Only if you choose the "You + 1 Pro" option. Otherwise, the pros handle everything for you.
Is my item insured?
Yes, we offer limited coverage for items damaged during delivery. See our full policy in the app for details.
FOR PROS (DRIVERS)
How do I become a Yes Yes Deliver Pro?
Apply through our app or website. You’ll need:
A valid driver’s license
A vehicle (car or van depending on what you want to deliver)
Auto insurance
Ability to lift heavy items
A great attitude
How much can I earn?
Pros get paid per job, and earnings vary based on delivery type, distance, and tips. You keep more of what you make, and we pay out quickly.
Do I have to work certain hours?
Nope. You work when you want. Pick up deliveries that fit your schedule.
Do I need a van to start?
No. You can start delivering smaller items with just a car. As you grow, you can upgrade to a van or truck to take on higher-paying jobs.
ACCOUNTS & PAYMENTS
How do I pay?
We accept all major credit/debit cards through secure in-app checkout. Payments are processed via Stripe.
Can I cancel a delivery?
Yes. You can cancel anytime before a pro is dispatched. A small cancellation fee may apply once a pro has accepted the job.
Where can I track my delivery?
Once your delivery is confirmed, you can track your driver’s progress in real-time directly from the app.
TECH & SUPPORT
Is there an app for iPhone and Android?
Yes! The Yes Yes Deliver app is available on both the App Store and Google Play.
I’m having an issue. How can I get help?
You can reach our support team through the app or email us at:
info@yesyesdeliver.com